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Frequently asked questions

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How do I start fundraising for my challenge or event?
The first step is to set up a fundraising page. The easiest way to do this is to find COCO on Enthuse (coco.enthuse.com) and hit 'Fundraise for us' in the top right corner. It's that simple! 

You can also set up fundraising pages on Facebook, meaning your friends and family can donate and share your exploits with ease. Just click here!

If digital fundraising isn't your thing, we can also provide you with a paper sponsorship form. Just drop us an email by clicking here to request one!

If you need any help and support at all with your fundraising, just email hello@coco.org.uk and we will be happy to help !
What is the best way to support COCO?
We appreciate any and all support that you can give! However, regular donations are especially important to us, as they allow us to plan ahead with confidence, knowing that you are 100% behind us. 

You can set up a regular donation by clicking here

A £20 donation could pay for enough maize seeds to grow an acre of maize on a school farm. 

What is Gift Aid?
Gift Aid allows registered charities to reclaim tax on donations made by UK taxpayers.

Some donations are not eligible, you can find out more here or give us a call if you have specific questions / queries: 0191 261 7427 .
I've raised money for COCO- why isn't Gift Aid included in my fundraising total?
Gift Aid is a government refund of tax paid on gifts. Gift Aid is not included in your fundraising target - this is standard practice in the charity sector, because not all fundraising qualifies for Gift Aid, and not all donors are eligible, so your fundraising target is made up of direct donations only.
 
In addition, if you are paying for a challenge out of your fundraising (i.e. some of the sponsorship will cover the cost of a trek or a flight), then you can't claim Gift Aid at all, because HMRC sees that you are getting a benefit from the fundraising... i.e., a once-in-a-lifetime trip to Peru!
 
The reason behind this official HMRC guidance is because, when sponsoring you, the donor cannot be sure if their monies will go to cover the costs or will be a donation to the charity.
 
However, if you are paying for all the costs associated with your challenge/trip, and 100% of your fundraising is being donated to the charity, then COCO may be able to claim Gift Aid on this. However it still depends on the eligibility of the individual donors, and there's always a possibility that HMRC will reject some Gift Aid claims. For this reason, Gift Aid is never guaranteed and therefore not counted towards fundraising targets.
 
If you are still unsure about Gift Aid rules, please feel free to call us and we will be happy to help!
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